Privacy Policy

This Privacy Policy explains how B.Labs IA ("we") collects, uses and protects the personal data of people who visit this website or submit the contact form. B.Labs IA is based in Brazil and processes personal data in accordance with Brazil's General Data Protection Law (Law No. 13.709/2018, LGPD).

1. Data we collect

When you fill out the contact form, we collect the information you provide directly: name, company, email and the content of your message. We do not collect sensitive data or ask for anything beyond what is needed to respond to you.

2. How we use your data

We use this data only to respond to your request, understand your business process and, where applicable, prepare a technical assessment and a proposal. We do not use your data for any purpose other than the one that led you to contact us.

3. Sharing with third parties

We do not sell, rent or share your personal data with third parties for marketing purposes. Your data may be processed by tools that support our operations (such as email services and WhatsApp Business) strictly to enable the contact you requested.

4. Storage and security

Data submitted through the form is handled with access restricted to the B.Labs IA team and kept only as long as necessary for the business contact or as required by law.

5. Your rights

You may at any time request confirmation that we process your data, access, correction, anonymization, deletion or portability of your data, and withdraw any consent you have given. To exercise these rights, email [email protected].

6. Cookies and usage analytics

We use Google Analytics and Microsoft Clarity to understand how the site is used (pages visited, clicks, scrolling and traffic source) and to improve it. These tools only set cookies if you accept in the notice shown on your first visit. Without consent, Google Analytics receives only anonymous, cookieless signals and Clarity is not loaded. We do not use advertising cookies.

You can change your choice at any time: change cookie preferences.

7. Changes to this policy

This policy may be updated from time to time to reflect improvements to the website or legal changes. The date of the last update is always shown at the top of this page.

8. Contact

Questions about this Privacy Policy or how your data is handled can be sent to [email protected].